Common Queries
You Asked, We Answered
Do you offer gift cards?
Yes E GIft Cards are now available With custom amounts, personal messages and no expiration! Click the Gift icon for more details.
Do you offer custom products and designs?
Yes! If you would like to inquire about a custom order you can email me directly at Emball1209@gmail.com. My facebook group Quarter Moon Collections is also an excellant way to contact me. A third option is to use the contact form located on the contact page!
What is your return policy?
You can request a replacement of your item within 3 days of recieving it, if it is determined the defect is due to no fault of your own.
How long untill my order is ready?
Most orders will be completed and ready to ship or pick up within 5-7 buisness days. Some epoxy resin orders may take longer due to curing times.
How often do you add new products?
I will try to add new products every week so be sure to check back and sign up for the email notifactions! My Facebook group Quarter Moon Crafting is also a great way to see new products first!
How does shipping work?
Once your order is complete(5-7 buisness days) it will be shipped and you will be notified. Most shipping takes approximately 3-5 buisness days. Due to covid-19 there are shipping delays around the world. If you are in a time contraint situation, Please check with your local post office about delays before you order. Once i've shipped the order it will be out of my control and refunds will not be given due to long shipping times. I do offer pick up if you are local!! You can also order through My facebook group Quarter Moon Collections.